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    Local Delivery Available

google svg

4.8 ★ Google Reviews

Klarna full icon

Pay in 3 with Klarna

delivery-van-trust-icon

Local Delivery Available

Contact us

Contact Home Improvement Supplies

Call, email or pop in. We can help with product advice, quotes, orders, delivery and collection, before or after you buy.

Contact Home Improvement Supplies

Send us a message

Contact us FAQs

Quotes & Orders

Can you give me a quote before I order?

Yes. Send us the product or range, rough sizes or quantities, your postcode and any photos. Made-to-measure doors and windows have their own quote forms, which ask for everything we need.

How do I check on an order I’ve placed?

Use the “View your order” link in your confirmation email to see its status. If you need more, call 01484 720913 or reply to your confirmation email with your order number.

What if something arrives damaged or isn’t right?

Let us know as soon as you can, with your order number and a photo, and we’ll put it right. Our refund policy has the full details.

Collection

Can I collect my order?

Yes, from our Brighouse trade counter. In-stock items are often ready quickly. Special orders take longer, and we’ll let you know when yours is ready.

What should I bring when collecting?

Your order confirmation or order number, and a vehicle big enough for what you’ve ordered. Some lengths, sheets and panels are long or heavy, so call ahead if you’re not sure.

How quickly will you respond?

We aim to respond as quickly as possible during working hours. More detailed enquiries, quotes, special orders or installation questions may take longer if we need to check stock, pricing, measurements or supplier information.

Delivery & project help

How long does delivery take?

In-stock orders usually arrive in 3–7 working days, within 75 miles of Brighouse. Special orders take longer, and we’ll confirm timings when you order.

Check our delivery page for more info

How do I send photos of my project?

Email them to sales@home-is.co.uk with your name and what you’re planning, or bring them into the showroom on your phone. Photos help us check sizes, trims and access.