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More Than Just a Supplier β€” Here'sHow We Support Your Project
At Home Improvement Supplies, we've built our service around getting you the right materials, with the right advice, at the right time β€” whether you're a first-time homeowner or a developer ordering across multiple plots. Here's exactly how we help.
More Than Just a Supplier β€” Here'sHow We Support Your Project
At Home Improvement Supplies, we've built our service around getting you the right materials, with the right advice, at the right time β€” whether you're a first-time homeowner or a developer ordering across multiple plots. Here's exactly how we help.
Get in Touch

How We Help

Visit Our Showroom

Visit Our Showroom

Our showroom gives you the chance to see our full ranges in person β€” run your hands over decking boards, compare cladding finishes side by side, and get a real sense of colour, texture and quality before you commit. No appointment needed β€” just come in, have a look around, and ask us anything.

Request Samples

Request Samples

If getting to the showroom isn't possible right now, our samples service lets you see key materials at home or on site before placing your order. Samples are available across our decking, fencing, cladding and interior board ranges β€” a small step that makes a big difference.

Local Delivery Within 75 Miles

Local Delivery Within 75 Miles

We offer local delivery within a 75-mile radius, covering homeowners, tradespeople and developers across the region. Whether it's a deck's worth of boards, a full fencing system or a batch of windows, we'll get your materials where they need to be.

Click & Collect (8am–4pm)

Click & Collect (8am–4pm)

Our click and collect service lets you order in advance and pick up from us at a time that works around your schedule. Collection is available Monday to Friday, 8am–4pm β€” early enough to pick up before a full day on site, and flexible enough to fit around most working patterns.

Aftercare, Returns & Product Advice

Aftercare, Returns & Product Advice

Our job doesn't end at the checkout. If you need help after delivery β€” whether that's a product question, an issue with an order or a return β€” our team is here to sort it quickly and without the runaround. Installation guidance, product compatibility questions, maintenance queries β€” just ask.

Trade Accounts

Trade Accounts

If you're a tradesperson, contractor, builder or developer buying regularly, a trade account with Home Improvement Supplies makes your purchasing easier and more efficient. We work with a wide range of trade customers and understand that you need consistent supply, clear pricing and a supplier you can rely on.

Delivering Within 75 Miles

Based locally and delivering to homeowners, trades and developers across the region.

Why We Are Different?

We're a proper, knowledgeable supplier β€” not a faceless warehouse. When you contact us, you speak to someone who knows the products and understands what a real project looks like. We stock what we recommend, we're honest about lead times and availability, and we're here to help you make good decisions rather than just process orders.

If you've got a project coming up β€” big or small β€” we're worth a conversation.

Frequently Asked Questions

Do I need to book an appointment to visit the showroom?

No appointment needed. Just come in during opening hours, browse at your own pace and speak to us when you're ready. We're always happy to walk you through any of our ranges.

How do I request a sample?

You can ask for samples in-store, give us a call or send us a message online. Samples are available on our composite decking, fencing, cladding and interior board ranges β€” just let us know which products you're considering.

What's included in the click and collect service?

You can place an order in advance and collect from our premises between 8am and 4pm, Monday to Friday. We'll confirm when your order is ready for collection.

What areas do you deliver to?

We deliver locally within a 75-mile radius of our base. If you're unsure whether you're covered, get in touch and we'll confirm quickly.

How do I set up a trade account?

Get in touch via our contact page or speak to us in-store. We'll take a few details and get you set up β€” it's a straightforward process designed to make buying easier for trade customers.

What happens if there's a problem with my order?

Contact us as soon as possible and we'll get it sorted. We handle returns, replacements and order queries directly β€” no automated systems, no passing the buck. Just speak to our team and we'll find the right solution.

Can I get advice on which product is right for my project?

Absolutely. That's one of the most useful things we offer. Whether you're planning a garden deck, replacing external cladding or fitting out a bathroom, we can talk through the options and help you make the right call. Come into the showroom, call us or drop us a line.